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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Elliotte Pomerich

April 2, 2026

5  out of  5
rating by Elliotte Pomerich
"Great experience! Would highly recommend."
We responded:
"Thank you for the 5-star review, Elliotte! Here on State Farm Agent Jack Martin’s Team, we are proud to serve our community and appreciate your recognition. "
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Anna Hemingway

March 26, 2026

5  out of  5
rating by Anna Hemingway
"Very professional polite and we were treated with respect."
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Nathan

March 23, 2026

5  out of  5
rating by Nathan
"Switched over my home and auto insurance. Was easy and saved me more money than I thought possible"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Maria Castillo

March 4, 2026

5  out of  5
rating by Maria Castillo
"The provided service is both excellent and precise."
We responded:
"Maria, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Marilyn Pierson

March 2, 2026

5  out of  5
rating by Marilyn Pierson
"It has been a total pleasure working with Dallas. I have been shopping for quotes and he was so thorough describing the coverage and very easy to understand. Happy to do business with him. I will for sure recomend him to anyone I know looking for an agent."
We responded:
"Thank you for your comments, Marilyn! It is so nice to hear that you were happy with your experience working with Dallas. The entire team and I are looking forward to serving you.- Jack Martin"
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Gurinder Singh

February 23, 2026

5  out of  5
rating by Gurinder Singh
"They nice"
We responded:
"Thank you for your comment. We appreciate your business."
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Carlos Lebron

February 9, 2026

5  out of  5
rating by Carlos Lebron
"Monette was very helpful with setting up my account today."
We responded:
"Thank your Carlos. I am so proud of Monette. She is 100% her best from 9 am to 5 pm every single work day. -Jack Martin"
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Anthony

February 5, 2026

5  out of  5
rating by Anthony
"Dan was very efficient in helping us find an affordable auto policy. He was honest and personable making the process feel practically enjoyable! Highly recommend."
We responded:
"Thank you Anthony for sharing your thoughts with us. It is a privilege to serve you and we are grateful for your patronage. -Jack Martin"
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Roberta Leonard

February 4, 2026

5  out of  5
rating by Roberta Leonard
"I can't express how thankful I am for the team here. Monette helped me set up my app."
We responded:
"Thank you so much Roberta for sharing your thoughts. Monette is a highly valued member of the team at Jack Martin State Farm."
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gerald sexton

February 4, 2026

5  out of  5
rating by gerald sexton
"Monette was so helpful. Great office"
We responded:
"Gerald, thank you so much for sharing your thoughts. We are grateful for you as our customer and for Monette being such an awesome member of our team.- Jack Martin"
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Sakeenah Mack

January 24, 2026

5  out of  5
rating by Sakeenah Mack
"Melissa is great. She's always friendly and thorough. This is my fav State Farm."
We responded:
"Sakeenah, thank you so much for sharing your thoughts. Wow, I was so happy to see your positive comments about us. It means so much to me and the team. We look forward to serving you far into the future. -Jack Martin"
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Gary Hansen

January 21, 2026

5  out of  5
rating by Gary Hansen
"Monette helped me with everything I needed today! Great office"
We responded:
"Gary, thank you so much for sharing your thoughts. I am so proud to have Monette on our team.- Jack Martin"
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Maria Martinez

January 19, 2026

5  out of  5
rating by Maria Martinez
"Muy satisfactorio"
We responded:
"Hola Maria, muchas gracias por confiar en nosotros. Esperamos ayudarla con todo lo que necesita. - Jack Martin"
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Susan Osayi-Adams

January 12, 2026

5  out of  5
rating by Susan Osayi-Adams
"I had an excellent experience working with Daniel and the Jack Martin State Farm team. Daniel was professional, responsive, and very helpful throughout the process. I was on a tight timeline, and he ensured my renters insurance was set up quickly and correctly, including providing proof of coverage that was promptly approved by my property. I also appreciated the auto–renters bundle discount. Overall, smooth, efficient, and stress-free service. Highly recommend!"
We responded:
"Susan, I am so thrilled to read your comments about your experience with my business. Thank you for being our customer. We are looking forward to serving you. Please do not hesitate to reach out to us by phone, text , email or just stop in. -Jack Martin"
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SailorsCreed ForLife

December 7, 2025

5  out of  5
rating by SailorsCreed ForLife
"Jack Martin, a warm and spirited person who is customer focused. His superb knowledge of State Farm services was key in helping me choose the correct home and auto policy that met my needs. Give him the chance to find the right policy for your situation. Thanks Jack!"
We responded:
"You're welcome and Thank you Jorge for your comments. Welcome aboard! -Jack Martin"
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Vahe Ayvazian

November 13, 2025

5  out of  5
rating by Vahe Ayvazian
"Jack and his team are very responsive and very easy to work with overall!"
We responded:
"Thank you Vahe! We are grateful for your patronage. "
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Kevin Grebner

November 12, 2025

5  out of  5
rating by Kevin Grebner
"I needed pricing and to establish home owners insurance for my home. Dallas quickly and efficiently provided a quote and helped get the policy in place."
We responded:
"Thank you so much Kevin!- Jack Martin"
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Diane Hargrove

November 12, 2025

5  out of  5
rating by Diane Hargrove
"Dallas from State Farm Office Waukegan Il, was on spot! Knowledgeable, friendly was able to laugh and ne informational. Was willing to call me after he was off of work to assist me with meed information."
We responded:
"Thank you Diane. I will pass along your comments to Dallas. He works hard all day and every day to take care of our customers. Your comments will really make his day.-Jack Martin"
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Eric Sajuan

October 31, 2025

5  out of  5
rating by Eric Sajuan
"Melissa was very helpful and patient! She took the time to search until she found the perfect quote for me. Great service and communication — highly recommend!"
We responded:
"Thanks Eric! We are grateful for your business. -Jack Martin"
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Maria Aboytes

October 23, 2025

5  out of  5
rating by Maria Aboytes
"DALLAS SOTO IS THE REP. THAT ASSISTED ME WITH MY HOME AND AUTO INSURANCE TODAY. SOTO IS VERY SMART, SKILLFUL, HE LISTENED TO MY NEEDS AND EXPLAINED MY OPTIONS. EXCELLENT CUSTOMER SERVICE SKILLS. THANK YOU FOR MAKING THIS EXPERIENCE A GOOD ONE."
We responded:
"Thank you Maria. I will pass along your comments to Dallas. It means a lot to me to hear that Dallas Listened to you and Explained your options. You have a lot of choices when it comes to insurance and we are so thankful that you chose State Farm and the Jack Martin agency.- Jack Martin,owner"
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Chloe Ortega

October 23, 2025

5  out of  5
rating by Chloe Ortega
"Excellent customer service!"
We responded:
"Dear Chloe: Thank you so much for taking the time to share your thoughts. -Jack Martin"
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Anthony Rivera

October 10, 2025

5  out of  5
rating by Anthony Rivera
"Dallas such an amazing help State Farm on top!"
We responded:
"Thank you Anthony!"
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Don Linn

October 1, 2025

5  out of  5
rating by Don Linn
"State Farm has been our insurer for everything for decades and the service at Jack Martin's agency is just outstanding. Special praise for Melissa Ocampo who works magic for customers. If you're insurance shopping, don't pass this one by."
We responded:
"Hi Don: Thank you so much for being our long time satisfied customer. It is an honor and a privilege to work for you.- Jack Martin"
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Richard Wisner

September 26, 2025

5  out of  5
rating by Richard Wisner
"42 years of great customer service ⁰"
We responded:
"Richard: Thanks for sharing your thoughts. and Thank you from the bottom of my heart for your long term patronage. Jack Martin"
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JC Serrano

September 3, 2025

5  out of  5
rating by JC Serrano
"Jocelyn and Melissa are always professional and answer all of my questions. Strongly recommend them for all your insurance needs. Keep up the good work!"
We responded:
"Thank you JC!"