State Farm® Insurance Agent Jack Martin
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Roberta Leonard
February 4, 2026
"I can't express how thankful I am for the team here. Monette helped me set up my app."
gerald sexton
February 4, 2026
"Monette was so helpful. Great office"
Sakeenah Mack
January 24, 2026
"Melissa is great. She's always friendly and thorough. This is my fav State Farm."
"Hi Sakeenah. Thanks for the kind words. We love hearing this. Melissa always brings friendly and thorough service, and your shoutout means a lot to our whole team. We appreciate you choosing us and look forward to helping you again."
Gary Hansen
January 21, 2026
"Monette helped me with everything I needed today! Great office"
"Gary, thank you for the kind words. I’m glad Monette was able to take care of everything you needed today. We appreciate you and are happy to help anytime."
Maria Martinez
January 19, 2026
"Muy satisfactorio"
"Thank you Maria. We are happy to hear you were satisfied with your experience and pricing. Our team is always here to help with your insurance needs."
Susan Osayi-Adams
January 12, 2026
"I had an excellent experience working with Daniel and the Jack Martin State Farm team. Daniel was professional, responsive, and very helpful throughout the process. I was on a tight timeline, and he ensured my renters insurance was set up quickly and correctly, including providing proof of coverage that was promptly approved by my property. I also appreciated the auto–renters bundle discount. Overall, smooth, efficient, and stress-free service. Highly recommend!"
"Susan, thank you for the kind review. I’m glad Daniel helped move things quickly and kept the process smooth, especially with your tight timeline. Getting your renters insurance set up correctly and approved right away is exactly what we aim for. We appreciate the recommendation and are here whenever you need us."
SailorsCreed ForLife
December 7, 2025
"Jack Martin, a warm and spirited person who is customer focused. His superb knowledge of State Farm services was key in helping me choose the correct home and auto policy that met my needs. Give him the chance to find the right policy for your situation. Thanks Jack!"
"SailorsCreedForLife, thank you for the kind words. Im grateful you shared your experience and im glad the time we spent reviewing your home and auto options helped you feel confident in your policy. - Jack Martin StateFarm"
Vahe Ayvazian
November 13, 2025
"Jack and his team are very responsive and very easy to work with overall!"
"Thanks for sharing this Vahe. Our team works hard to stay responsive and make everything easy for you. We appreciate you taking the time to leave this review"
Kevin Grebner
November 12, 2025
"I needed pricing and to establish home owners insurance for my home. Dallas quickly and efficiently provided a quote and helped get the policy in place."
"Thanks for taking the time to share this. Glad Dallas helped you get everything in place quickly. We appreciate you choosing our office for your homeowners coverage."
Diane Hargrove
November 12, 2025
"Dallas from State Farm Office Waukegan Il, was on spot! Knowledgeable, friendly was able to laugh and ne informational. Was willing to call me after he was off of work to assist me with meed information."
"Thanks for sharing this Diane. Glad Dallas gave you a helpful experience and took the time to walk through your questions. We appreciate you choosing our office for your coverage."
Eric Sajuan
October 31, 2025
"Melissa was very helpful and patient! She took the time to search until she found the perfect quote for me. Great service and communication — highly recommend!"
"Hi Eric! So Glad Melissa was able to make your experience a great one! Thank you for trusting us to help you find the perfect quote!"
Maria Aboytes
October 23, 2025
"DALLAS SOTO IS THE REP. THAT ASSISTED ME WITH MY HOME AND AUTO INSURANCE TODAY. SOTO IS VERY SMART, SKILLFUL, HE LISTENED TO MY NEEDS AND EXPLAINED MY OPTIONS. EXCELLENT CUSTOMER SERVICE SKILLS. THANK YOU FOR MAKING THIS EXPERIENCE A GOOD ONE."
"THANK YOU SO MUCH, MARIA! We are glad Dallas was able to help and make everything clear and easy. We'll make sure he sees your kind words. Appreciate you trusting our team for your home and auto insurance! - Jack Martin State Farm"
Chloe Ortega
October 23, 2025
"Excellent customer service!"
"Hi Chloe. I appreciate your business and look forward to assisting you in the future with any of your insurance needs. Thank you for the 5 Star review."
Anthony Rivera
October 10, 2025
"Dallas such an amazing help State Farm on top!"
"Thanks, Tony! We're glad Dallas could help make your experience a great one. We appreciate you choosing our office and taking the time to share your feedback. State Farm on top!"
Don Linn
October 1, 2025
"State Farm has been our insurer for everything for decades and the service at Jack Martin's agency is just outstanding. Special praise for Melissa Ocampo who works magic for customers. If you're insurance shopping, don't pass this one by."
"Hi Don, Thank you for trusting our office for so many years. We’ll share your kind words with Melissa—she’s a star. We appreciate your loyalty and look forward to serving you for many more years. – Jack Martin State Farm"
Richard Wisner
September 26, 2025
"42 years of great customer service ⁰"
"Thank you, Richard! We appreciate your loyalty and are grateful to have served you for so many years."
JC Serrano
September 3, 2025
"Jocelyn and Melissa are always professional and answer all of my questions. Strongly recommend them for all your insurance needs. Keep up the good work!"
"I really appreciate your kind words for my team members. I can't do this without them. It's customers like you that make me strive to provide the best #goodneighbor service possible."
Amanda Smith
September 2, 2025
"They will not confirm the date with you when you cancel your policy and will not even send a confirmation email. I went a week without insurance and didn't even know it because I had asked to cancel my policy at the end of the current month. Instead, they just canceled it immediately without even telling me (after it took over a week to process). I found out a week later when I received a letter in the mail. They also raised my rate by over 20% with no explanation. I was a client for many years, and that's not how you treat your customers. Very disappointing. Avoid at all costs."
"Thank you Amanda for sharing your feedback. We’re sorry to hear about your experience. Our office works hard to respond quickly and provide clear communication, and we regret if we fell short for you. We’ve reviewed your situation and reached out directly to make sure your concerns are addressed. If there’s anything more we can do, please call our office at (847) 336-6800 so we can assist you right away. - Jack Martin State Farm Team"
Justin de Sousa
September 2, 2025
"Jack was very helpful with getting a quick and affordable policy!"
"Thank you, Justin! We appreciate you taking the time to share your experience with us. And special thanks for being our 150th review! We are grateful for your support! - Jack Martin State Farm Team"
Jeanette Lester
August 21, 2025
"Since I have been with State Farm, the experience has been wonderful and the services has been outstanding."
"Jeanette, we really appreciate you. Hearing that your experience has been wonderful makes our day. If you ever need anything, we're here to help."
Eric Wentz
August 21, 2025
"They canvas neighborhoods with their pamphlets. Not professional and I wouldn't do business with a company like this."
"Hi Eric, I’m sorry to hear about your concerns. I do want to clarify that we do not hand out pamphlets or canvas. We’d like to understand more and address any issues directly. Please call us at 847-336-6800 or stop by the office during business hours. - Jack Martin, State Farm Agent"
Ben Ward
August 15, 2025
"Good prices and better service."
"Thanks for the kind words Ben. We are glad that we were able to help you out and provide prices and service you were happy with. We are here whenever you need us next!"
Judy Abelson
August 6, 2025
"Very efficient service, very reasonable rental insurance. A hassle free experience."
"Hi Judy, We really appreciate you sharing this. It means a lot to know you feel supported! We are always here if you need anything. - Jack Martin State Farm "
M H
August 5, 2025
"I was referred to Jack Martin by my dad when my husband and I bought a house and needed a home owners insurance policy. Jack was extremely easy to work with, efficient; explained everything well, and he got us a great rate with great coverage. We couldn’t be more pleased!"
"We really appreciate your thoughtful review! It means a lot to our team to know we could make a positive difference for you."
Elizabeth Linares
July 31, 2025
"Mr. Martin's office and his whole staff were so helpful with my claim. They were constantly checking up with me to make sure that everything was going OK with my claim. I highly recommend Mr. Martin's office for your insurance needs. You guys are the best!!! Thank you!!"
"Elizabeth, thank you! We're so happy we could help and keep you updated through the whole process. Your kind words mean a lot to our team!"