Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ann Doyle

Ann Doyle

July 8, 2026

5  out of  5
rating by Ann Doyle
"I have been in contact with Jack Martin (State Farm) and his team since 1993 when I purchased my first Toyota Tercel car. They have provided both auto and home insurance for several cars, houses, and condos I have owned in Illinois and Wisconsin. I wouldn’t go anywhere else! They are extremely knowledgeable, competent, responsive, and courteous. Whether purchasing new insurance or filing a claim, the Jack Martin State Farm agency makes the process so easy and their follow-up is fantastic!"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Jack Martin’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Gurnee ."
Profile photo of James

James

July 8, 2026

5  out of  5
rating by James
"Jack Martin is a GREAT Agent. He truly cares for his customers and will do whatever it takes to make sure they are taken care of! J. Daryle."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Jack Martin’s Team! We deeply appreciate your kind words here in Gurnee . "
Profile photo of Daniel Watt

Daniel Watt

June 22, 2026

5  out of  5
rating by Daniel Watt
"Incredibly helpful staff, great long term relationship with this agency. I highly recommend Jack and his team."
We responded:
"Thank you for your kind review of State Farm Agent Jack Martin’s Team. We appreciate it!"
Profile photo of Isiah Vasquez

Isiah Vasquez

June 5, 2026

5  out of  5
rating by Isiah Vasquez
"Dallas was a huge help and answered any questions I had! The process was quick and efficient! I paid for full coverage and I think the price is very fair!"
We responded:
"Thank you so much for the 5-stars, Isiah! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Jack Martin’s Team anytime."
Profile photo of Tony

Tony

April 24, 2026

5  out of  5
rating by Tony
"I had a great experience. Dallas was professional, patient, and helped me find a car insurance policy that fits my budget and needs. He explained everything clearly and made the process quick and stress-free. Highly recommend!"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Jack Martin’s Team. "
Profile photo of maricela alamar

maricela alamar

April 22, 2026

5  out of  5
rating by maricela alamar
"Monette Ocampo was very friendly and fast and helpful."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Gurnee to know that you had such a wonderful experience with us here on State Farm Agent Jack Martin’s Team."
Profile photo of Saul Figueroa

Saul Figueroa

April 16, 2026

1  out of  5
rating by Saul Figueroa
"Horrible customer service. Don’t even bother."
Profile photo of Elliotte Pomerich

Elliotte Pomerich

April 2, 2026

5  out of  5
rating by Elliotte Pomerich
"Great experience! Would highly recommend."
We responded:
"Thank you for the 5-star review, Elliotte! Here on State Farm Agent Jack Martin’s Team, we are proud to serve our community and appreciate your recognition. "
Profile photo of Anna Hemingway

Anna Hemingway

March 26, 2026

5  out of  5
rating by Anna Hemingway
"Very professional polite and we were treated with respect."
Profile photo of Nathan

Nathan

March 23, 2026

5  out of  5
rating by Nathan
"Switched over my home and auto insurance. Was easy and saved me more money than I thought possible"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
Profile photo of Maria Castillo

Maria Castillo

March 4, 2026

5  out of  5
rating by Maria Castillo
"The provided service is both excellent and precise."
We responded:
"Maria, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
Profile photo of Marilyn Pierson

Marilyn Pierson

March 2, 2026

5  out of  5
rating by Marilyn Pierson
"It has been a total pleasure working with Dallas. I have been shopping for quotes and he was so thorough describing the coverage and very easy to understand. Happy to do business with him. I will for sure recomend him to anyone I know looking for an agent."
We responded:
"Thank you for your comments, Marilyn! It is so nice to hear that you were happy with your experience working with Dallas. The entire team and I are looking forward to serving you.- Jack Martin"
Profile photo of Gurinder Singh

Gurinder Singh

February 23, 2026

5  out of  5
rating by Gurinder Singh
"They nice"
We responded:
"Thank you for your comment. We appreciate your business."
Profile photo of Carlos Lebron

Carlos Lebron

February 9, 2026

5  out of  5
rating by Carlos Lebron
"Monette was very helpful with setting up my account today."
We responded:
"Thank your Carlos. I am so proud of Monette. She is 100% her best from 9 am to 5 pm every single work day. -Jack Martin"
Profile photo of Anthony

Anthony

February 5, 2026

5  out of  5
rating by Anthony
"Dan was very efficient in helping us find an affordable auto policy.
He was honest and personable making the process feel practically enjoyable!
Highly recommend."
We responded:
"Thank you Anthony for sharing your thoughts with us. It is a privilege to serve you and we are grateful for your patronage. -Jack Martin"
Profile photo of Roberta Leonard

Roberta Leonard

February 4, 2026

5  out of  5
rating by Roberta Leonard
"I can't express how thankful I am for the team here. Monette helped me set up my app."
We responded:
"Thank you so much Roberta for sharing your thoughts. Monette is a highly valued member of the team at Jack Martin State Farm."
Profile photo of gerald sexton

gerald sexton

February 4, 2026

5  out of  5
rating by gerald sexton
"Monette was so helpful. Great office"
We responded:
"Gerald, thank you so much for sharing your thoughts. We are grateful for you as our customer and for Monette being such an awesome member of our team.- Jack Martin"
Profile photo of Sakeenah Mack

Sakeenah Mack

January 24, 2026

5  out of  5
rating by Sakeenah Mack
"Melissa is great. She's always friendly and thorough. This is my fav State Farm."
We responded:
"Sakeenah, thank you so much for sharing your thoughts. Wow, I was so happy to see your positive comments about us. It means so much to me and the team. We look forward to serving you far into the future. -Jack Martin"
Profile photo of Gary Hansen

Gary Hansen

January 21, 2026

5  out of  5
rating by Gary Hansen
"Monette helped me with everything I needed today! Great office"
We responded:
"Gary, thank you so much for sharing your thoughts. I am so proud to have Monette on our team.- Jack Martin"
Profile photo of Maria Martinez

Maria Martinez

January 19, 2026

5  out of  5
rating by Maria Martinez
"Muy satisfactorio"
We responded:
"Hola Maria, muchas gracias por confiar en nosotros. Esperamos ayudarla con todo lo que necesita. - Jack Martin"
Profile photo of Susan Osayi-Adams

Susan Osayi-Adams

January 12, 2026

5  out of  5
rating by Susan Osayi-Adams
"I had an excellent experience working with Daniel and the Jack Martin State Farm team. Daniel was professional, responsive, and very helpful throughout the process. I was on a tight timeline, and he ensured my renters insurance was set up quickly and correctly, including providing proof of coverage that was promptly approved by my property. I also appreciated the auto–renters bundle discount. Overall, smooth, efficient, and stress-free service. Highly recommend!"
We responded:
"Susan, I am so thrilled to read your comments about your experience with my business. Thank you for being our customer. We are looking forward to serving you. Please do not hesitate to reach out to us by phone, text , email or just stop in. -Jack Martin"
Profile photo of SailorsCreed ForLife

SailorsCreed ForLife

December 7, 2025

5  out of  5
rating by SailorsCreed ForLife
"Jack Martin, a warm and spirited person who is customer focused. His superb knowledge of State Farm services was key in helping me choose the correct home and auto policy that met my needs. Give him the chance to find the right policy for your situation. Thanks Jack!"
We responded:
"You're welcome and Thank you Jorge for your comments. Welcome aboard! -Jack Martin"
Profile photo of Vahe Ayvazian

Vahe Ayvazian

November 13, 2025

5  out of  5
rating by Vahe Ayvazian
"Jack and his team are very responsive and very easy to work with overall!"
We responded:
"Thank you Vahe! We are grateful for your patronage. "
Profile photo of Kevin Grebner

Kevin Grebner

November 12, 2025

5  out of  5
rating by Kevin Grebner
"I needed pricing and to establish home owners insurance for my home. Dallas quickly and efficiently provided a quote and helped get the policy in place."
We responded:
"Thank you so much Kevin!- Jack Martin"
Profile photo of Diane Hargrove

Diane Hargrove

November 12, 2025

5  out of  5
rating by Diane Hargrove
"Dallas from State Farm Office Waukegan Il, was on spot! Knowledgeable, friendly was able to laugh and ne informational. Was willing to call me after he was off of work to assist me with meed information."
We responded:
"Thank you Diane. I will pass along your comments to Dallas. He works hard all day and every day to take care of our customers. Your comments will really make his day.-Jack Martin"