State Farm® Insurance Agent Jack Martin

"Melissa at this office has OUTSTANDING customer service skills, she is the best!"

"Today I worked with Melissa Ocampo and she was so great! I told her what I was thinking of doing and she very clearly explained all my options. She was very kind and knowledgeable, I really appreciated her making my experience so easy."

"Monette was great!"

"monette was wonderful! she helped me with all my questions"

"Jack and his team are awesome! They are always so helpful. No matter what the problem they will help you solve it!"

"Monette and all of Jack’s office is great! Always very helpful and with great smiles."

"Great customer service! Jack and his office really took the time to explain everything to me and educated me what would be my best options and why. Very trustworthy."

"If I could leave ten stars I would. I’m very satisfied with the service from jack and State Farm. Will recommend all friends and family."

"Monette from Jack Martin State Farm was super helpful and answered all my questions. I definitely recommend their service!"

"Every experience I've had had with anyone who answers the phone today was Monette very easy to speak with always willing to answer any questions you have.I live in the city have no problem working with them in Gurnee"

"We were helped by dallas and he was so friendly and helpful. Everyone in the office was super friendly Such a great experience I highly recommend it"

"Jack and his team have been our agent for years and the service is always outstanding! I had a problem with my Audi today and it needed to be towed to the shop. I used the State Farm tow insurance and it was a fantastic experience; the communication by the app was amazing and the car is already at the shop being repaired. Great customer experience - as always."

"The Jack Martin team is great. I’m paying less than I was with my old insurance and I’m getting better coverage. When I call for something they deliver. Always friendly!! Thank you Melissa and Monette for your help!"

"I spoke with Monette from Jack T. Martin State Farm Insurance. I can’t begin to express how helpful she was. I’m very pleased and thankful for the policy I received. I will most definitely recommend this agency to anyone. Thank you again."

"Excelente atención de Monette"

"Jack Martin a great agent to work with. He wrote a Home and Auto policy for my parents and was very responsive and efficient getting the quotes over to us in a timely manner. Melissa is great as well. She has been very helpful responding quickly on any concerns we may have."

"If I could cry in writing I would! (In a good way though lol.) As a single woman doing this thing called life on her own it can often times be difficult to find spaces where you feel taken care of and not taken advantage of. Dan was an exceptional agent that guided me through the process of home & auto. He was so professional and patient while I sat and calculated things on my end in comparing my current company. I'm so grateful for the service that was provided. Praying nothing ever happens to my home or auto but feel that if anything were ever to transpire that I'd be in good hands for sure. Thanks Dan!"

"Mr. Dan was able to get me a better price than the one I had and he helped me set up the payment plan and logging into my account plus answering a forever list of questions. I was very happy with his service."

"I’m from out of town and I’m starting a new job in the area in a couple months. I will be renting an apartment and I will be needing renters insurance. I stopped by the State Farm right off the highway, super convenient btw, great locale. Super great staff. The young lady at the front desk was very helpful with all my questions regarding renters insurance and the other team members passed by to say hello. Made you feel very welcome. I’ll definitely keep Yall in mind during my search for renters insurance. I hope to be back in the not so distant future."

"I went in the other day and Monette helped me out so much! Always has a big smile on her face (:"

"Been with this agent for a couple of years now! Monette has been great to work with! Answers my calls in a timely manner and answers all my questions each time! Always there to help!"

"Great customer service"

"Sat almost 1.5 hrs going over what we needed for insurance. Sewer line to street, water back up, hidden water damage, and many others. Water damage was discovered in an encapsulated space in the house that was impossible to be found unless the house was disassembles in some fashion. I called to file a claim. Dan stated Immediately, "you are on your own, we don't cover water damage or rot.". After communicating with State farm headquarters, they denied the claim...paid nothing and still placed a claim on my record that makes our premiums much higher. This is unethical and should be illegal."

"Great customer service by Monette ! Helped me get started right away and explained the safe driving app to me ! Super simple and happy to be with State Farm"

"Monette from your office was so helpful. Your agency saved me a lot of money. Thanks again. Diane"