State Farm® Insurance Agent Jack Martin
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Eric Sajuan
October 31, 2025
"Melissa was very helpful and patient! She took the time to search until she found the perfect quote for me. Great service and communication — highly recommend!"
Maria Aboytes
October 23, 2025
"DALLAS SOTO IS THE REP. THAT ASSISTED ME WITH MY HOME AND AUTO INSURANCE TODAY. SOTO IS VERY SMART, SKILLFUL, HE LISTENED TO MY NEEDS AND EXPLAINED MY OPTIONS. EXCELLENT CUSTOMER SERVICE SKILLS. THANK YOU FOR MAKING THIS EXPERIENCE A GOOD ONE."
"THANK YOU SO MUCH, MARIA! We are glad Dallas was able to help and make everything clear and easy. We'll make sure he sees your kind words. Appreciate you trusting our team for your home and auto insurance! - Jack Martin State Farm"
Chloe Ortega
October 23, 2025
"Excellent customer service!"
"Hi Chloe. I appreciate your business and look forward to assisting you in the future with any of your insurance needs. Thank you for the 5 Star review."
Tony Rivera
October 10, 2025
"Dallas such an amazing help State Farm on top!"
"Thanks, Tony! We're glad Dallas could help make your experience a great one. We appreciate you choosing our office and taking the time to share your feedback. State Farm on top!"
Don Linn
October 1, 2025
"State Farm has been our insurer for everything for decades and the service at Jack Martin's agency is just outstanding. Special praise for Melissa Ocampo who works magic for customers. If you're insurance shopping, don't pass this one by."
"Hi Don, Thank you for trusting our office for so many years. We’ll share your kind words with Melissa—she’s a star. We appreciate your loyalty and look forward to serving you for many more years. – Jack Martin State Farm"
Richard Wisner
September 26, 2025
"42 years of great customer service ⁰"
"Thank you, Richard! We appreciate your loyalty and are grateful to have served you for so many years."
JC Serrano
September 3, 2025
"Jocelyn and Melissa are always professional and answer all of my questions. Strongly recommend them for all your insurance needs. Keep up the good work!"
"I really appreciate your kind words for my team members. I can't do this without them. It's customers like you that make me strive to provide the best #goodneighbor service possible."
Amanda Smith
September 2, 2025
"They will not confirm the date with you when you cancel your policy and will not even send a confirmation email. I went a week without insurance and didn't even know it because I had asked to cancel my policy at the end of the current month. Instead, they just canceled it immediately without even telling me (after it took over a week to process). I found out a week later when I received a letter in the mail. They also raised my rate by over 20% with no explanation. I was a client for many years, and that's not how you treat your customers. Very disappointing. Avoid at all costs."
"Thank you Amanda for sharing your feedback. We’re sorry to hear about your experience. Our office works hard to respond quickly and provide clear communication, and we regret if we fell short for you. We’ve reviewed your situation and reached out directly to make sure your concerns are addressed. If there’s anything more we can do, please call our office at (847) 336-6800 so we can assist you right away. - Jack Martin State Farm Team"
Justin de Sousa
September 2, 2025
"Jack was very helpful with getting a quick and affordable policy!"
"Thank you, Justin! We appreciate you taking the time to share your experience with us. And special thanks for being our 150th review! We are grateful for your support! - Jack Martin State Farm Team"
Jeanette Lester
August 21, 2025
"Since I have been with State Farm, the experience has been wonderful and the services has been outstanding."
"Jeanette, we really appreciate you. Hearing that your experience has been wonderful makes our day. If you ever need anything, we're here to help."
Eric Wentz
August 21, 2025
"They canvas neighborhoods with their pamphlets. Not professional and I wouldn't do business with a company like this."
"Hi Eric, I’m sorry to hear about your concerns. I do want to clarify that we do not hand out pamphlets or canvas. We’d like to understand more and address any issues directly. Please call us at 847-336-6800 or stop by the office during business hours. - Jack Martin, State Farm Agent"
Ben Ward
August 15, 2025
"Good prices and better service."
"Thanks for the kind words Ben. We are glad that we were able to help you out and provide prices and service you were happy with. We are here whenever you need us next!"
Judy Abelson
August 6, 2025
"Very efficient service, very reasonable rental insurance. A hassle free experience."
"Hi Judy, We really appreciate you sharing this. It means a lot to know you feel supported! We are always here if you need anything. - Jack Martin State Farm "
M H
August 5, 2025
"I was referred to Jack Martin by my dad when my husband and I bought a house and needed a home owners insurance policy. Jack was extremely easy to work with, efficient; explained everything well, and he got us a great rate with great coverage. We couldn’t be more pleased!"
"We really appreciate your thoughtful review! It means a lot to our team to know we could make a positive difference for you."
Elizabeth Linares
July 31, 2025
"Mr. Martin's office and his whole staff were so helpful with my claim. They were constantly checking up with me to make sure that everything was going OK with my claim. I highly recommend Mr. Martin's office for your insurance needs. You guys are the best!!! Thank you!!"
"Elizabeth, thank you! We're so happy we could help and keep you updated through the whole process. Your kind words mean a lot to our team!"
Michael Glynn
July 28, 2025
"Jack has been great to work with and would highly recommend!"
"Thank you so much for updating your review, Michael! Glad to hear your experience turned around. Let us know if we can help with anything else! - Jack Martin State Farm"
Brandon B
July 7, 2025
"Very nice"
"Appreciate the 5 Stars!"
Dianna Speisman
June 28, 2025
"Dan was very helpful. He took the time to answer all our questions and explain our options for coverage."
"Thanks, Dianna! Really glad Dan could make things clear and easy for you. Grateful to have your support!"
Margaret Williams
June 24, 2025
"After several unsuccessful attempts finding a towing service I called Jack Martin at State Farm for help. Jack's staff knew exactly what to do to help me. They contacted a towing service, explained the issue with my car and sent the towing service to take my car to the repair service of my choice. Thanks to the knowledgeable staff who provided peace in a frustrating situation."
"Hi Margaret, Thank you so much for your kind words. We're so glad our team could step in and make a stressful situation a little easier. Helping our customers feel supported, especially in tough moments, is what we're here for. We truly appreciate you taking the time to share your experience and we're always just a call away whenever you need us. -Jack Martin State Farm Team"
LaTonia King
June 2, 2025
"Great customer service! Patient and wen t over all of our policies and saved money for us."
"Thanks so much, Latonia! I'm really glad we could walk through everything together and help find ways to save you money. Always happy to help!"
Dan MacKinney
May 21, 2025
"Jack Martin is the most honest and experienced agent around! Highly recommend doing business here!"
"Thanks so much, Dan! I truly appreciate the kind words. It's always my goal to be someone you can count on. Grateful to have your support!"
J Tipp
May 15, 2025
"Melissa at this office has OUTSTANDING customer service skills, she is the best!"
"Thanks for taking the time to leave a review, J Tipp. We're so glad Melissa made your experience a great one. She is a big part of what makes our office special."
Katherine Brennan
April 29, 2025
"Today I worked with Melissa Ocampo and she was so great! I told her what I was thinking of doing and she very clearly explained all my options. She was very kind and knowledgeable, I really appreciated her making my experience so easy."
"Thank you so much, Katherine! We're so glad Melissa was able to make everything clear and easy for you. She's truly a gem, and we'll be sure to pass along your kind words!"
Maria Camomot
April 28, 2025
"Monette was great!"
"Appreciate you, Maria! Monette's awesome and we're so glad she made your experience a great one."
Rosemarie Fuchs
April 26, 2025
"monette was wonderful! she helped me with all my questions"
"Thanks so much, Rosemarie! We're so glad Monette could help you out. Appreciate you taking the time to leave a review!"